Location: Charlotte, NC
Computer Proficiency Level: Advanced
Computer Skills/Software: MS Office, Borland Caliber, Quality Center, External customer Fin Svc Web self service systems
• The individual performing the role of a IT Senior Business Analyst will be required to analyze business and functional requirements elicited from the business. The individual must be able to partner with technology resources to translate the requirements into technical requirements and plan and execute integration testing of the delivered system. The analyst must have the ability to document functional and operational impacts to associates and customers.
• Individual must have the ability to assist in the completion and documentation of designs functional and technical. Must have the ability to provide expert knowledge on assigned tasks, functionality and associate/customer processes.
• Follow TIAA-CREF std processes and methodologies to help ensure that projects are delivered on time, within budget, adhere to high quality standards, meet customer & TIAA expectations, wherever applicable
• Must have excellent analytical abilities and be very detailed oriented. Must have a strong understanding of the main web technology components and experience delivering and testing web self service transactional applications for external customers.
• Must possess excellent analytical skills and communication skills including the ability to influence at senior levels
• Demonstrate the ability to facilitate meetings and drive a group to consensus both in person and remotely
• Demonstrate the capacity to adapt to a rapidly changing environment and shifting priorities as directives may change frequently
• Candidates must demonstrate a combination of business and technical aptitude, quantitative skills, strategic and creative thinking and distinguished written and oral communications skills.
• Proficiency with Microsoft Excel, Project, PowerPoint and Word required as well as Borland Caliber, Quality Center and web technologies
Years of Experience: 8-10 yrs experience as an IT Business Analyst